Return and Refund Policy

Last Updated: August 31, 2024

At Wachy Tee Company, we strive to ensure that you are completely satisfied with your purchase. However, if for any reason you are not satisfied with your order, we are here to help. Please review our refund policy below.

1. Eligibility for Refunds

1.1 Items must be returned within 30 days of the original purchase date.

1.2 All items must be returned in their original condition, unworn, and with all original packaging and tags.

2. Refund Process

2.1 To initiate a return, please contact our customer service team at contactus@wackyteecompany.com.

2.2 Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

2.3 If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

3. Shipping Costs

3.1 Original shipping costs are non-refundable.

3.2 Customers are responsible for the cost of return shipping, except in cases where the item was defective or incorrect.

4. Exchanges

4.1 At Wacky Tee Company, we strive to provide the highest quality products and customer satisfaction. Due to the unique and custom nature of our products, we do not accept returns or exchanges unless the item you received is damaged or defective.

4.2 If you receive a damaged or defective item, Please contact us on the day you receive your order at contactus@wackyteecompany.com with your order number and photos of the damage or defect. Our customer service team will assist you with the next steps.

5. Late or Missing Refunds

5.1 If you haven’t received a refund yet, please check your bank account and contact your credit card company, as it may take some time before your refund is officially posted.

5.2 If you’ve done this and still have not received your refund, please contact us at contactus@wackyteecompany.com.

6. Contact Us

For any questions regarding our refund policy, please contact our customer service team at contactus@wackyteecompany.com.

We appreciate your understanding and thank you for choosing Wachy Tee Company!